The Overseas Pakistanis face many problems in their homeland and there was no forum in Punjab where they could approach and get their genuine grievances redressed.
The Overseas Pakistanis have been facing problems mainly as classified below:
- Property disputes and housing societies
- Family disputes
- Criminal cases
- Telephone connections/problems
- Electricity connections/problems
- Sui Gas connections/problems
- Water connections
- Travel agents & airlines related cases
- Employment requests/recommendations
- Financial matters/disputes
- Bank-related matters
- Cooperative societies claims
- Advisory services/general information and any other nature of complaint
There existed no system to help them out in such situations and this is the main reason behind the establishment of OPC. OPC is a one-window operation for the resolution of problems of Overseas Pakistanis and, in this regard, instructions of the Chief Minister, Punjab, are carried out in letter and spirit. It is worth mentioning that Punjab is the only province which has established an institution to provide a legal platform to settle the issues of Overseas Pakistanis, as there was a dire need for such a body which could address their grievances.