OPC web complaint portal to be further upgraded

31 May

  Director General Overseas Pakistanis Commission (OPC) Punjab Usman Anwar has said that official web complaint portal is being further improved and upgraded to make it more user friendly. Presiding over the fortnightly meeting of officers he said that by further streamlining the web portal and complaint registration mechanism, issues of Overseas Pakistanis would be solved in a swift and efficient manner. Usman Anwar said that since its inception, OPC has exhibited exceptional performance in resolution of issues of expatriates and more than 60% of the received complaints have been resolved amicably so for. During meeting matters pertaining to pending complaints of Overseas Pakistanis in different departments were discussed in detail and DG OPC issued necessary instructions to concerned dealing officers to vigorously pursue their early disposal.Chairman Facilitation Committee Sajid Ch, Coordinator Haji Nawaz, Directors Asad Naeem, Raja Zubair, Ishrat Ullah Niazi and other officers attended the meeting.